Boost Rental Turnover with Landlord-Ready Smart Locks

TL;DR

Madelyn Felix turned her frustration with lost keys, frozen lockboxes, and sluggish turnovers into Tenant Guided Tours—a financed smart-lock platform that automates showings for any rental, from Denver condos to Brooklyn walk-ups. Landlords slash overhead, renters self-tour on demand, and brokers win back hours otherwise spent chasing supers. Here’s why this system is ready to flip the key game everywhere—and why NYC owners should pay attention.

Key Takeaways

• One texted code replaces key hand-offs, supers, and $20-deposit lockboxes.
• Camera-integrated locks verify guests and cut squatter risk.
• Hardware is financed—$0 down, about $12.75 per door monthly.
• Works with 30+ brands (Schlage Encode is the star), so no proprietary trap.
• NYC landlords can pilot a unit today and scale portfolio-wide tomorrow.

Fast Facts

• 6× faster — average leasing cycle reported by early adopters.
• 30 minutes — maximum downtime to swap batteries; offline PIN keeps doors usable.

Introduction

If you still carry a janitor’s ring of mystery keys, you’re bleeding time and money. Tenant Guided Tours smart lock technology—brainchild of investor-turned-entrepreneur Madelyn Felix—replaces metal keys with secure, one-time codes that live in a renter’s phone. Landlords around the country are trimming labor costs and filling units faster, and NYC owners should eye the platform as a lifeline in a post-FARE-Act world. In this post, you’ll learn how Felix’s system works, what it costs, and why going keyless is less about gadgets and more about reclaiming your margins.

Meet Madelyn Felix: From Teenage Agent to Smart-Lock Pioneer

Felix earned her license before most people got to senior prom. By 21, she’d built a dozen-unit portfolio and discovered her bottleneck: keys. Re-keying buildings after every turnover, hauling duffel bags to closing, and paying staff to babysit lockboxes burned hours and cash.

So she launched Tenant Guided Tours + Access, a SaaS platform that:

• Finances top-tier smart locks (Schlage Encode, Kwikset Halo, more) at $0 down.
• Issues time-boxed access codes via text or smartwatch.
• Logs every door event and captures entry snapshots for liability control.

Today the company is onboarding property-management firms with 1,500–6,000 doors and offering free trials to smaller owners who want proof before rollout.

Why Keys Still Crush Your Bottom Line

Even one missed tour can cost a week of vacancy; fleet-wide it’s devastating. Here’s the hidden tab:

• Labor: Agents spend up to 2 hours/day retrieving, tracking, and returning keys.
• Security: A copied key or lost master means immediate lock change money.
• Liability: Unverified entry exposes owners to theft claims and squatters.

Add NYC’s year-long eviction timeline and suddenly “just another key” becomes a five-figure headache.

Inside the Tenant Guided Tours System

Hardware flexibility
Compatible with 30+ smart-lock brands; no forced replacements if you already upgraded.

Software brains
A unified dashboard lets managers:

• Text one-time codes to prospects, vendors, or dog walkers.
• Watch live entry cams to confirm identity.
• Track battery life and receive low-power alerts.

Fail-safes

• Battery-powered locks stay operational during blackouts.
• Offline PINs guarantee entry if Wi-Fi drops.
• Secondary code paths for shared lobbies keep multi-family buildings flowing.

Dollars, Financing, and the Bottom-Line Math

• Subscription: $12.75 per door monthly—usually covered by saving one labor hour.
• Financed hardware: Bundle payments into operating expenses; no CAPEX shock.
• ROI: Early clients report recouping subscription costs within the first vacancy cycle.

Why NYC Should Pay Attention

Post-FARE-Act landlords juggle tighter margins and heavier compliance. Automating access:

1. Cuts broker coordination costs.
2. Lets tenants self-tour—without violating fee rules.
3. Speeds turnover in a market where median vacancies cost $150+ a day.

For a deeper dive on shifting NYC regulations, read our no-BS FARE Act breakdown.

Rollout Blueprint for Any Portfolio

1. Pick a test unit—high turnover or remote location.
2. Install financed Schlage Encode (or brand of choice) in under 20 minutes.
3. Train staff—15-minute demo covers code creation, battery checks, and logs.
4. Track metrics—compare vacancy days and labor hours pre- vs. post-install.
5. Scale—convert remaining doors once ROI is clear.

Conclusion

Tenant Guided Tours proves that when you liberate doors from keys, profits follow. Madelyn Felix built the system landlords have begged for—financed hardware, airtight security, and a dashboard that treats time like the scarce asset it is. Ready to test-drive it? Use coupon code FREELISTINGS24 for one free listing—12 months of automated showings and full keyless access management on us. Contact Pinpointe Group today and unlock your next level.